Frequently Asked Questions
Everything you need to know about your Oner Active experience, from sizing to shipping.
How do I find the right size for my activewear?
We provide a comprehensive size guide on every product page. Our high-performance fabrics offer varying levels of compression, so we recommend checking specific 'True to Size' or 'Size Up' recommendations in the product description.
What is your return policy for workout gear?
We offer a 30-day return window for all items in original condition with tags attached. For hygiene reasons, undergarments and socks cannot be returned unless they are faulty.
Do you ship internationally?
Yes, Oner Active ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I wash my seamless leggings and sports bras?
To maintain the elasticity and sweat-wicking properties of your gear, we recommend washing on a cold, gentle cycle (30°C) with similar colors. Avoid fabric softeners and tumble drying; air drying is best for longevity.
Can I change or cancel my order after it has been placed?
Because we aim to process and ship orders as quickly as possible, we are unable to make changes once an order is confirmed. Please double-check your shipping address and size selection before completing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.